1. PRESENTATION AND DEFINITIONS

The website www.bucharest.tennis is operated by TENNIS FOR YOU S.R.L., with its registered office in Bucharest, District 1, 25 Constantin Stere Street, Ap. 2, Room 1, registered with the Trade Register Office under no. J40/4438/2023, tax identification code 47765352, hereinafter referred to as the website bailee.

The website www.bucharest.tennis presents the services offered and the activity carried out by the bailee. At the same time, the website ensures the possibility of access to the services provided by the bailee (content on the website), services subject to these terms, unless special conditions are stipulated for each individual case.

The information on www.bucharest.tennis website is made available to users free of charge, except for products or services whose prices are specified.

The following terms shall be defined as follows:

User – any person who accesses the website, being interested in the services of the website bailee, and who implicitly undertakes to comply with this set of rules, being liable for his/her actions on the website;

Service – providing the user with access to the content of the website and the services marketed through the website according to the user’s options.

2. USER REGISTRATION

To access exclusively the presentation sections on the website, no user registration is required.

If you want to benefit from any services offered on the website www.bucharest.tennis, you shall undertake and warrant the following:

1) provide real, accurate and complete data about the user as required by the message form;

2) maintain or update the registration data that has undergone changes in order for said data to be truthful, accurate and complete.

The website bailee reserves the right (but is not obliged) to verify the authenticity of users’ registration data. If it is found that the information provided by the user is inaccurate, the website bailee reserves the right to deny the user’s access to the services offered on the website.

By accessing the website and the provided Services, the user guarantees that only correct data is provided to the website bailee, and that the user is solely responsible for the information provided.

3. USER OBLIGATIONS. INTELLECTUAL PROPERTY.

The use of the website is allowed in compliance with the principles of good faith, for information and for the use of the services provided on the website.

All representations, graphic design, logos and related symbols, and combinations thereof with any word or graphic symbol, photographs, audio-video materials and content used on this website are the exclusive property of the website bailee or for which the website bailee has acquired the right to use, except for those belonging to other entities.

Users may not retrieve the content of the website, may not intervene, modify or delete its content (text, images, logos, etc.). Any violation of this rule is a violation of copyright, trademark or any other intellectual property right.

Copying, multiplication, distribution, archiving or storage by any means, for commercial purposes, of the materials available on the website are prohibited.

If there are sections on the website where users can express personal opinions and insert comments, images or other elements which are likely to be protected by intellectual property rights, the liability for their content lies exclusively with the users concerned.

4. WEBSITE CHANGES

The bailee of this website reserves the right to temporarily or permanently modify or discontinue its operation in whole or in part. In this case, the website bailee shall not be liable for any modification, suspension or interruption of access to the website and to the information available at any given time through the website.

5. LIABILITY

The users expressly declare that they accept the following conditions:

The services provided on the website are used on the user’s own responsibility.

The website bailee does not provide any guarantee that:

the services fulfill all user requirements;

the services will be uninterrupted, timely, secure or error-free;

program errors will be corrected.

6. LIMITS TO LIABILITY

The User expressly accepts that the website bailee is not liable for direct, indirect, incidental of special damages, including, but not limited to, loss of profit, loss of possibility of use, loss of data or other intangible or immeasurable losses resulting from:

– use or inability to use the www.bucharest.tennis services;

– unauthorized access to or deterioration of User transmissions or data;

– statements or actions of a third party on the website;

– any other problem related to the services of the website.

7. LINKS TO OTHER WEBSITES

This website may contain links or references to other websites considered by the website bailee to be useful in connection with the content of the website and not under its control or guidance. In case of using these links or references, the general conditions of use corresponding to those sites shall apply.

The website bailee cannot guarantee/control the up-to-dateness/accuracy of the information available on the websites of third parties, to which reference is made from the bailee’s website.

8. NOTIFICATIONS AND COMMUNICATIONS

The website bailee may send notifications regarding the change of Terms of use or other matters by displaying reminders to users in general, on the website.

9. FORCE MAJEURE

The bailee of the www.bucharest.tennis website shall not be obliged to comply with the obligations laid down in the Terms of use as a result of a cause beyond its control, including but not limited to fortuitous events, adverse weather conditions or other actions or inactions that the site administrators are not responsible for.

10. ENFORCEABLE LAW

By accessing this website, the User accepts that this contract and any dispute related to it are governed by and interpreted in accordance with Romanian laws, and the User agrees to submit to the exclusive jurisdiction of the competent Romanian courts.

The bailee of www.bucharest.tennis does not guarantee that the content of this site is subject to the laws (including intellectual property laws) of other countries except for Romania. If the user accesses this website from outside Romania, he/she does so at his/her own risk and shall remain solely responsible for complying with the laws of the country in which he/she is located.

If a user violates the legal provisions in force or the regulations applicable to legal relations arising from accessing the services or facilities of the site, he/she may be liable according to the law.

At the same time, if a user violates the provisions of these Terms and Conditions, the website bailee may deny the user the right to use the facilities and services provided on the website. To this end, website bailee shall send an e-mail to the user about the action taken.

11.DELIVERY

11.1 ESTIMATED DELIVERY TIME

We are committed to providing the ordered services as quickly as possible. The estimated delivery time for marketed services may vary depending on available bookings and other circumstances, such as coach availability or court availability. Generally, we will contact you within 1 working day from order confirmation, to schedule a lesson based on your and the coach’s availability.

11.2 DELAYS AND UNFORESEEN CIRCUMSTANCES

Please note that the estimated delivery time is provided for informational purposes only and may be affected by delays due to unforeseen circumstances, such as extreme weather conditions or other events that may affect the schedule.

11.3 COMMUNICATION AND NOTIFICATION

If unexpected schedule delays occur or if a new appointment is necessary, our team will make every effort to keep you informed of the status of your order and to find alternative solutions, if necessary.

APPOINTMENT CANCELLATION / RETURN OF PAID AND SUBSEQUENTLY CANCELLED COMMERCIALIZED SERVICES

12.1 ESTIMATED TERM OF APPOINTMENT CANCELLATION / RETURN OF PAID AND SUBSEQUENTLY CANCELLED COMMERCIALIZED SERVICES

If you wish to cancel an appointment or to request the return of paid and subsequently cancelled commercialized services, please contact us as soon as possible to discuss available options. The appointment can be cancelled by the client no later than 24 hours before the service is provided. The estimated processing time for appointment cancellation or the return of the service fee may vary depending on circumstances, but we are committed to providing you prompt and efficient assistance in this regard.

12.2 METHOD OF APPOINTMENT CANCELLATION / RETURN OF PAID AND SUBSEQUENTLY CANCELLED COMMERCIALIZED SERVICES

To cancel an appointment or to request the return of paid and subsequently cancelled commercialized services, please follow the steps below:

Contact us to inform us of your intention to cancel the appointment or to request the return of the service fee for paid and subsequently cancelled commercialized services.

We will provide additional instructions regarding the appointment cancellation process / return of the service fee for paid and subsequently cancelled commercialized services.

Please ensure that you provide all the necessary information to facilitate the refund process, including contact details and payment information.

The refund process will be initiated as soon as possible, following our internal policies.

13. FINAL PROVISIONS

These terms govern the access of users and access to products and services provided on www.bucharest.tennis website. If, following the launch of the website and the publication of these terms, additional functions or services made available on the site are implemented, they shall be subject to the same rules and conditions contained in these clauses, if they do not benefit from distinct conditions.

By accessing this website, you accept the above conditions and agree that they have the value of a tacitly accepted contract between the user and the website administrators. If you do not wish to comply with the rules described above, please do not use the information or services provided on this site.